Reservation Policy


  • Reservations are considered confirmed only after sending a deposit of the first night.
  • In the absence of the amount, the reservation is to be understood as null.
  • Full payment must be received 7 days prior to arrival.


According to the chosen rate & availably, a customer can modify their initial reservation without expenses up to 7 days prior to arrival. After this period the reservation is final & non modifiable.


  • Reservations & bookings are done through the website.
  • Rooms can be placed on hold for 24 hours during high season.

Cancelation Policy

Our refund policy is based on the total amount & not on the deposit.

  • 10 days prior to arrival date⎯⎯⎯ full refund
  • 5 days prior to arrival date⎯⎯⎯ 50% refund
  • 48 hours prior to arrival date⎯⎯⎯ 30% refund
  • 24 hours or a No show⎯⎯⎯⎯⎯⎯ No refund

Tzila assumes no responsibility for cancellations or modifications for the following reasons...

  • Inclement weather.
  • Strikes, wars, riots or governmental actions.
  • Death or illness.

Check in and check out

Check-in Time 2.00PM

Check-out Time 12.00PM

Early checkin or late checkout is subjected to room availability on the relevant day & must be confirmed with the staff.

Know before you go

  • Minimum check in age is 18.
  • Photo identification is required at check in.
  • Pets are allowed.

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